Website: https://flixystick.com
Contact Email: Help@flixystick.com
1. Introduction
FlixyStick (operating the website https://flixystick.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, when and with whom we share it, and your choices and rights regarding your information.
By visiting or using https://flixystick.com , you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly and information collected automatically when you visit our site.
a. Information You Provide
Contact details: name, email address (e.g., when you contact us at Help@flixystick.com).
Order & payment information: if you make purchases on our site (name, billing/shipping address, payment details — note: payment processing may be handled by third-party payment processors; see Section 6).
Account information: username, password, profile preferences (if you create an account).
Communications: correspondence, support requests, survey responses, product reviews, and other messages you send to us.
b. Information Collected Automatically
Usage data: pages visited, time spent on pages, referral source, device and browser information, IP address, and other diagnostic and usage data collected via cookies and similar technologies.
Analytics data: data collected by analytics providers about how users interact with our website.
c. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, local storage, and similar technologies to collect information and improve our services. Cookies allow us to remember preferences, analyze site traffic, and show relevant content.
You can manage or disable cookies through your browser settings, but disabling certain cookies may limit functionality on the site.
3. How We Use Your Information
We use collected information to:
Provide, maintain, and improve our website and services.
Process orders, payments, and fulfill transactions.
Respond to customer service requests and communicate with you (including product updates, promotions, and policy changes) — you can opt out of marketing communications.
Personalize your experience and provide tailored content and recommendations.
Monitor and analyze usage, trends, and performance.
Detect, prevent, and address technical or security issues and fraud.
Comply with legal obligations.
4. Legal Bases for Processing (EU / EEA Residents)
If you are a resident of the European Economic Area (EEA), our legal bases for processing personal data include:
Contractual necessity: processing necessary to perform a contract with you (e.g., order fulfillment).
Consent: processing based on your consent (e.g., cookies for marketing, newsletters). You may withdraw consent at any time.
Legitimate interests: processing necessary for our legitimate business interests (e.g., security, analytics), provided your rights do not override these interests.
Legal obligations: processing required to comply with applicable law.
5. Sharing Your Information
We may share personal data with:
Service providers and processors: third parties who perform services on our behalf (payment processors, hosting providers, analytics, email delivery, customer support). We require these providers to protect your data.
Business transfers: in connection with a sale, merger, reorganization, financing, or acquisition of all or part of our business.
Legal compliance & safety: when required by law or to respond to lawful requests from public authorities, or to protect our rights, safety, or property.
Aggregated or anonymized data: which cannot reasonably identify you, used for research and analytics.
We do not sell your personal information for monetary consideration. If this changes, we will update this policy and notify you where required by law.
6. Payments and Third-Party Services
If you make purchases, payment processing is handled by third-party payment processors (e.g., Stripe, PayPal). We do not store full payment card numbers on our servers. Please review the privacy policies of the payment providers for details on how they manage your payment data.
Our site may contain links to third-party websites, advertising, or social media services. We are not responsible for the privacy practices or content of those sites.
7. International Data Transfers
Flixy operates globally and may transfer personal data to countries outside your jurisdiction, including the United States. Where necessary, we use appropriate safeguards (standard contractual clauses, data transfer agreements) to protect your personal data in accordance with applicable law.
8. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and the legal requirements.
9. Your Rights
Depending on where you live, you may have the following rights regarding your personal data:
Access: request a copy of the personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your personal data (subject to legal exceptions).
Restriction: request that we restrict processing of your data.
Portability: request transfer of your data to another controller in a machine-readable format.
Objection: object to our processing of your data (including direct marketing).
Withdraw consent: where processing is based on consent, withdraw consent at any time.
For California residents under the CCPA/CPRA: you may have the right to request disclosure of categories of personal information collected, the purposes for which it is used, and to opt-out of certain types of sharing. To exercise these rights, contact us at Help@flixystick.com
. We will verify requests and respond within applicable legal timeframes.
10. Do-Not-Track Signals
Our site does not currently respond to browser Do-Not-Track signals. You may control tracking via cookie settings or opt-out mechanisms provided by third parties (e.g., Google Analytics opt-out).
11. Security
We implement reasonable technical and organizational measures designed to secure your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure — we cannot guarantee absolute security.
12. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us at Help@flixystick.com
and we will take steps to delete it.
If you are in a jurisdiction where the applicable age is higher than 13 (for example, 16 in some countries), please do not provide personal data without parental or guardian consent.
13. International Users
If you are accessing our site from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country different from your own. By using the site, you consent to such transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the Effective Date above and post the revised policy on our site. We encourage you to review this page periodically.
15. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
Email: Help@flixystick.com
Website: https://flixystick.com
You may also contact us to exercise any of your rights described in this policy.